MatExp: a collaborative way to improve maternity experiences

In this interactive webinar Gill Phillips and Florence Wilcock share their motivation for the creation of #MatExp, the development of “Whose Shoes?”® and how it came to be used in the national Maternity Review as well as bring us up to date with what #MatExp is up to now. Participation from staff, women and families has been at the heart of this project and this presentation will be an opportunity to find out what works for engagement and the impact that continues to be made.

Gill Phillips is an international speaker and the inspirational developer of “Whose Shoes?”®. She has 30 years experience in social care working in local government. Florence Wilcock is a Consultant Obstetrician, Chair of London Maternity SCN Experience Subgroup and together they are the co-founders of #MatExp. You can see an early video on the #MatExp project (from 2015).

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